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Time is Eternal, Gadgets are Fleeting
As an avid watch collector, I’ve watched the "Wrist War" evolve from a battle of features to a battle of values. As we navigate 2026, the global luxury watch market is proving that while technology moves fast, heritage moves deep. Nowhere is this more evident than in the contrasting fortunes of traditional mechanical watches and the struggling smartwatch sector in the Middle East and India. 1. The Industry Challenge: Quality over Quantity The global luxury sector is currently

Rajnish Kautia
17 hours ago4 min read


2026 Planning: Why Customer Repeat & Retention Will Decide Who Wins Next Year
Every year, as December approaches, one phrase echoes across boardrooms: “Let’s finalise the budget.” Forecasts get updated, marketing teams start negotiating for bigger digital spends, operations leaders push for technology upgrades, and finance teams sharpen the pencils on next year’s P&L. But while all this is happening, one metric, ironically the most important, often gets overlooked: Repeat Customers. Retention Rate. Lifetime Value (LTV). In an era where customer acqu

Rajnish Kautia
Dec 4, 20253 min read


Hypermarkets in the GCC: Loyalty Programs Need a Loyalty Upgrade
In the highly competitive world of GCC hypermarkets , retailers like LuLu , Carrefour , Nesto , and Union Coop have created sprawling...

Rajnish Kautia
Aug 7, 20254 min read


Fragrance Industry in the UAE: A Tale of Tradition and Innovation
The United Arab Emirates (UAE) has long been a melting pot of cultures and traditions, serving as a gateway between the East and the...

Rajnish Kautia
Jan 28, 20253 min read


Boosting Customer Traffic in Retail: Proven Strategies from Leading Brands
In an age where e-commerce is on the rise and consumer habits are constantly evolving, driving foot traffic to physical stores has become...

Rajnish Kautia
Sep 4, 20243 min read
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