This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.srkonline.net (the “Site”) of SRK ONLINE FZ LLC.

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Payment Information
For online product purchase the provided information is used to process the transaction from billing to delivery. The online payment partner for Credit/ Debit Card Payment is PayPal. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

As part of offering business integration with social media channels, including our Tiktok Channel, below information is shared with Tiktok through Wix servers.

 

TikTok collects customer data and browsing behavior from our store to optimize our ad targeting experience. By using tools including Pixel, TikTok tracks our ads' impact on our website. These tools allow us to receive insights from our visitors and their site behavior. This data can help measure campaign performance and better define our ad's audience. In turn, helping us improve the reach and increase conversions on our ad campaigns. 

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To learn more about how TikTok uses this data, refer to TikTok's Business Product Terms.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18 .

 

Use of cookies

Cookies are small files which are transferred to your device’s hard drive through your web browser by the visiting site or its service providers. This enables the sites or the service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember your preferences, your wish-list, your likes for future visits. It helps in processing the products in your shopping cart. It keeps track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future. We may contact with third party service providers to assist us in better understanding of our site and the preferences of our clients and visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. 

 If you prefer, you can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies via your web browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

 

Your Consent
By using our site, you consent to our Privacy Policy​

 

Changes to our Privacy Policy
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website.

Modifications will be effective on the day they are posted.

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​Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@srkonline.net or by mail  or courier using the details provided below:

To - SRK Online FZ LLC

[Re: Privacy Compliance Officer]
117, Building 4, DMC, Dubai Media City,

PO BOX 502401, Dubai,

United Arab Emirates

 

www.srkonline.net, is a website owned and managed by SRK ONLINE FZ LLC, a company registered in Dubai Media City, UAE.