Every year, as December approaches, one phrase echoes across boardrooms: “Let’s finalise the budget.” Forecasts get updated, marketing teams start negotiating for bigger digital spends, operations leaders push for technology upgrades, and finance teams sharpen the pencils on next year’s P&L. But while all this is happening, one metric, ironically the most important, often gets overlooked: Repeat Customers. Retention Rate. Lifetime Value (LTV). In an era where customer acqu

GITEX Global 2025  being held from 13th -17th October 2025, isn’t just a tech show, it quietly hints at how daily life in Dubai (and UAE)  is about to feel more futuristic, frictionless, and AI-powered. Here’s how those big innovations actually translate into real-world change  for Dubai residents . Smarter, Faster Government Services What is shown:  Abu Dhabi unveiled the world’s first AI-powered public servant , able to handle documentation, queries, and approvals in second

Customer service is evolving rapidly—and at the heart of this transformation is Agentic AI. Unlike traditional chatbots or AI assistants...

In the highly competitive world of GCC hypermarkets , retailers like LuLu , Carrefour , Nesto , and Union Coop  have created sprawling...

The rise of Labubu —Pop Mart’s mischievous, wide-eyed elfin creature—has become a cultural and commercial phenomenon. Recently, the buzz...

The United Arab Emirates (UAE) has long been a melting pot of cultures and traditions, serving as a gateway between the East and the...